QUALITY, WHAT QUALITY?

Woolworths’ marketing statement is: “Welcome to Woolworths – a passionately South African retailer dedicated to bringing you quality, style and value for the past 90 years.” There was indeed a time when whatever one bought from Woolworths was of a high quality. In my opinion, those days are long gone. I bought a wok at Woolworths which I must throw out as the coating is peeling off and mixing in with the food. It is out of warrantee! Not only does the quality of their products leave a lot to be desired but they choose to ignore client’s feedback. Woolworths does not bother to respond to these [hellopeter] posts. Woolworths also choose to ignore emails sent to their customer services email. Why they give their email address on their web site and social media platforms is beyond me. Oh well, we all have choices! Something that Woolworths employees who have jobs because of us [clients] should remember.