Quality Service My @ss

<p>I am beyond disappointed as well as furious with the service I received today. When one mentions the word woolworths, we associate the word with quality every single time. What I received today with regards to the service was appalling. My mother decided to return a mason cutting board which I had bought her on my account. She returned home with a gift card. She specifically asked the lady at the till if the gift card could be "taken off" my account and she responded yes. So today I decided to actually have the gc returned to my account. Not only were they unsynpathetic but a customer being told "well there's nothing we can do" leaves abitter taste in my mouth. I go to woolworths for the service as well as the quality. Today I received none. Arguing that he customer had agreed to the gift card. I cannot believe that Woolworths of all places treats their customers this way. So now am sitting with a gifct card that serves no purpose because I have an account. Ridiculous!!!!!</p>