Quality Service

Went shopping for my son’s Matric Farewell attire on Sat, 21 November at Woolworths Brooklyn Mall Pretoria. We were looking for the right shirt size shirt and this gentleman assisted us. He went above and beyond his service and responsibility, and guess what, he’s deaf and can’t communicate, which I would never have realised. When they didn’t have my son’s size in a particular shirt, he took us to another section and my son found a shirt in his size. He even took Drew a tie to show him what the shirt would look like with a tie. This is the best customer service I’ve encountered to date. What blew me away was, he didn’t allow his disability to hold him back from giving us excellent service (and I saw no disability, just a friendly person who takes pride in his job). He truly went out of his way to make our shopping experience easier. He inspired me so much, kindness goes a long way, and this gentleman deserves a shout out. Another staff member told me his name is Solomon. Not only do I want to commend this amazing person but also Woolworths for giving people a chance. You truly set the bar for many to learn from. I respect you for this and obviously your incredible quality in service and products. I hope this reaches the right people. I also posted to the ImStaying group on Facebook and had a great response. We are definitely better together. God bless. Mariska Deacon.