QUALITY DEFECT BOOTS

I emailed Woolworths customer services to inform them about the Quality problem I have with Boots I bought Last year Mid July 2023. I ***** the boots only for the Winter Period, did not use it after October again. I have recently Used it again for the wet weather, and to my surprise the threading along the zip is losing and the material Is tearing leaving both sides broken...This tells me that it is most definitely a Quality defect

After I emailed their Customer Service, I called in and the Agent, not sure what the name is advised me that they only have a 6mths return Policy for any Quality defect problems.

My Question to Woolworths SA ,if you are selling us quality as you claim you do, why is it that Boots that I paid so much money for is breaking so quickly. The boots was literally only worn for 3 or 4 months and now recently for a few days.