Purple Flesh sweet potatoes

I lodged a complaint with Head Office. While my complaint was acknowledged, I have received no meaningful resolution regarding whether Woolworths intends to source the correctly advertised product and make it available to me. My concern extends beyond a simple product discrepancy. Customers rely on Woolworths' product descriptions and advertising when making purchasing decisions. When a product does not match its advertised description, it creates a misleading shopping experience and undermines customer trust.

I would appreciate a clear response regarding:

• Why the product advertised as Purple Flesh Sweet Potatoes was in fact White Flesh Sweet Potatoes. • Whether Woolworths intends to source and stock the correctly advertised Purple Flesh Sweet Potatoes. • What action Woolworths will take to rectify this matter for me.

As a long-standing Woolworths customer, I expect a higher standard of product accuracy and customer service. I am disappointed that, despite raising this matter with Head Office, no clear resolution or commitment has been provided.