Puffs dry and stale

On the 26th Nov I was @ Durban Airport went to wollies to get a coffee and some puffs, I bought cheese puffs and chicken puffs it was the worse puffs I have ever ate in my whole life. They were dry, brown, I actually thought it was stale, what pathetic why to leave the airport grabbing something on the go? not sure if they were left out on the warmer plate for to long that cause the dryness or was it old or what happened but I was discussed in them had to throw it in the bin what a waist of time and money