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I'm writing to lodge a complaint against Woolworths credit life department. I had a Woolworths card , my account was handed over due to non payment , i was retrenched during the Covid 19 period , i did send Samantha to the attorney to advice of my retrenchment , she failed to contact/ escalate with Woolworths so that they can claim for insurance on my card for credit life. The debt now sits on my credit report as unpaid even after i was busy paying for insurance with my installments

Please assist

Now my credit profile is affected ,

What boggles my mind is that my account was sold to 4 collectors making the balance exacerbated and put on my profile for the first time since.

no calls were received from and i did advice that i was retrenched , no request to claim credit life was ever made instead I'm getting 2000 calls of Nimble threatening to seek legal action against me lowering my score and making my profile look utterly disgusting when we have all experience the unplanned pandemic