Premium prices for non existent quality

I can definitely say that you, Woolworths, fall under the same category of mediocre service as your competitors!!! We pay, a lot, for your products and services and what do we get in return?? Incompetency! again and again!!!! Why do you have an online service if you can't manage it?? Why?? First, I try and pay my oder online with both a gift card and my credit card. But guess what? I can't! I can either pay with my credit card OR gift card even though according to your system I can pay with both! your customer care doesn't bother to help, nothing shocking! so I had to removed items from my basket to only use the gift card! I choose my delivery time between 10-13 on Saturday. Your driver rocks up at 9 while I am sleeping hooting like a lunatic at my gate!!! I rush to open so he will stop hooting every 3 seconds and I tear my dress! Not your concern isn't it? I pay 50 rand delivery fee so that my oder arrives between 10 and 1pm not when you decide! The guy hands me a small package, only HALF of my oder saying that he'll bring the other half later! Really? I asked you to wrap one of the items as it is a gift, it looks like it was done by a child! Disgraceful! 5 times now!