Premium prices for ****.

We purchased a Herb salad from Woolworths Windermere at 12pm today (11/05/2021) and to our dismay upon opening found a worm within the salad. i called up the store and the manager was not very helpfull as she required us to bring the package back (whereby putting us at an inconvenience) As loyal Woolworths customers paying PREMIUM prices there is no after service, the customer care contact center number rings continuously with no answer apart from the receptionist from head office trying to transfer the calls. I am extremely disgusted!!!