POOREST SERVICE WOOLWORTHS

In 2015 I had a Woolies Credit Card with a Limit of R2000, Paid It Off in 2018 nd closed It Off. This year 2021, app**** for a Woolies Store Card, got declined with a decline reason 'Obligation on Primary Account". Upon investigation, only to find out that the closed credit card since 2018 It has been lying with their credit Management department listed as bad credit. It means with such a big company such as Woolworths, when you have settled your account with them there's no one monitoring and managing the account once It's paidoff. This is bad service and clients should never have to deal with such level of Incompetency and inconsistency where the client is made to make their own intensive investigation and deal with an embarrassment that comes with it. Still having to be made to wait days for someone at Managerial level to change the status of the long settled account. Highly Disappointed because even after sending them the paid up letter they still can't assist in changing the status of that account