VM
Vanessa M

1 reviews | Active since Jun 2015

19 Jun 2015, 12:58

Poorest Service ever !!!

I app**** for a store card over nearly 3-4 months ago and never received a proper card. After calling the Call centre - Woolies advised that the delay was with the post office, i subsequently had 2 temp cards since. I then called them after those cards were close to expiring to request they send the card to benmore branch. I went to Cresta branch on the 13th and could'nt shop as my card had apparently been sent to benmore yet i never got an sms or call advising such. cresta could'nt issue another temp card as that would have cancelled the card at benmore. so much of confusion, in any event I went to Benmore yesterday after 5 and was told that I need to come back today before 4pm as the office closes at 4 and with bad attitude!<br> Such poor service, the R900+- I spent thereafter at Pick and Pay could have easily been spent at benmore Woolies, Also I needed to shop at cresta and could\nt due to them not being able to give me another card

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