Poor service- very few tellers operational

I’ve always been a fan of Woolies, but my recent experience at Woolworths East Rand Retail Park was incredibly disappointing. I went in to quickly purchase a few items, but when I got to the tills, out of about seven counters, only one or two were open. I thought I’d go to the express tills, but one out of 3 were operating, with a long queue!

The queues were long, and the service was painfully slow. I was in a rush, expecting the efficiency I’m used to from Woolies, but instead, I was left frustrated and waiting far longer than necessary.

It’s unacceptable for a store of this caliber to have so few tills operating, especially during busy hours. I left feeling very let down — this is not the level of service I’ve come to expect from Woolworths. I hope this gets addressed soon.