Poor service from woolies dash

I am very disaapointed in woolies dash. Since moving to Pretoria East from Pretoria North I have had endless hassles with rotting food delivered. Yesterday I ordered 6 x 100ml ****** shots with an alternative (I always put alternatives in) of the vitamin C shots only to receive 2 x 250ml ****** shots (not what I wanted or ordered). When I received the rotten food and the incorrect order yesterday I immediately emailed woolies to complain. For the rotting fruit it took two days to receive a response by which time I had discarded the items. It is almost 24 hours since my complaint from yesterday and still no response from woolies. This is very poor service. One that I am paying for. To add insult to injury I had to cancel my order for Sunday, they were due to deliver between 10h00 and 11h00, and I recieved an SMS at 10h50 to inform me they were running 1hour and 30 minutes late. From what I have been told woolies dash comes from the Grove Mall.