POOR SERVICE

I AM CURRENTLY BEING LISTED AS A LATE PAYER DUE TO UNRELIABILITY OF WOOLWORTH FINANCE. I ALWAYS PAY MY ACCOUNT VIA EFT, I PAID R400 ON THE 29TH APRIL AND ON THE 4TH I RECEIVED FROM WOOLWORTH ACKNOWLEDGING MY PAYMENT. TODAY MY ACCOUNT HAS AN OVERDUE AMOUNT AMOUNT AND THERE WAS AN ADDITIONAL OVERDUE DUE FEE OF R57, I HAVE BEEN SENDING EMAILS TO QUERIES@WFS AND MISSINGPAYMENTS@WFS THERE IS NO FEEDBACK I DO NOT KNOW WHAT TO DO ANYMORE AS THIS HAS REFLECTED VERY BAD ON MY CREDIT RECORD.