Poor service by Michelle Matjeke and her staff colleagues at Woolwoths Centurion mall

On the 27 Sept 2019 at around 19:56 my colleague and i were at Woolworths in Centurion mall doing some shopping and we ended up at the till point to pay. While finish paying I then had an item that i requested Ms Michelle Matjeke to set aside for me as there was no one at the customer service at that time instead she gave me an attitude and told me that she can't assist as she was not working at the customer service and that she is not working the following day. She then asked her other staff colleagues who were working with her at that time but standing doing nothing at that time, unfortunately non were willing to assist instead they all gave us an attitude and also rude to us. She & her colleagues then told me to take the item and hide it somewhere where I can find it the following day, I was so surprised by her response, my colleague ended asking if it's possible that they can borrow us a piece of paper & pen so I can write my details so they can attach to the item and put it at the customer service desk, Michelle throw us with a paper & a pen and she was very rude, after writing my details she just took her pen back and refuse to take the item. We then ended up living the counter as we couldn't wait being disrespected by those staff members who refused to assist us. We then had to look inside the shop and go find someone who was willing to assist. As a customer is that the poor service that I had to receive at Woolworths Centurion mall?