Poor service at Woolworths accounts department

<p>I am appalled at the service I received from Portia in accounts. I am not receiving statements at all. The little correspondence I do receive via mail is addressed to Mrs Lampbrecht. Now I must prove by sending a copy of my ID to Woolworths but the account was opened using my one and only original ID. Woolworths must provide me the original documentation I filled in to open the account. I won't be inconvenience because Woolworths is ***********. I was treated with such indifference I will close this account as my business clearly means nothing to Woolworths.</p> <p>Pathetic!</p>