poor service and treatment

I am extremely dissatisfied with the service I have received regarding my account. I paid off my account in full in April 2025, yet despite multiple requests, my account has still not been updated or closed.

I have repeatedly asked for this issue to be resolved, but I continue to receive assurances with no action. This poor service and treatment are unacceptable.

I strongly advise Woolworths to address this matter immediately. I will also be sharing my experience publicly if this issue is not resolved promptly.