Poor Service and Inefficient Branch

<p>On Tuesday 10th January I went to Douglasdale Woolworths as opposed to Olivedale which is closer to where i live. I needed two items for the house but seeeing it was lunch time thought i would get myself one of their Chicken Avo Baguettes from their new fresh counter which i love. I got to the store at 13h10 only to find not one item available, be it a sandwich, baguette or roll. I asked the lady behind the counter as to if i could get a baguette. she told me 30 minutes. That would have taken the time to 13h40. Surely Woolworths these items should be available from the start of lunchtime? Not sure that people flock in at 14h00 onwards for a baguette. Maybe after school, but schools hadnt gone back.</p> <p>But this is not the reason for me posting this, I am more upset with the fact that i notified head office immediately on their customer feedback mail address and 48 hours later i have not heard a word - not even an automated reply saying they will get back to me. Unacceptable service standards - you should be fighting for every cent in the grab and go market given its competitivenss and variety - espeically considering this is a relatively new concept in your fresh counter.</p>