Poor Service

Woolworths how long I have to wait for you to rectify this!!! I’m really angry now can someone rectify this as I went to my nearest store to sort out this issue but you still sending me emails and sms’s that my account is in arrears however it is your fault as I was paying my account every month on the wrong account number (CARD)that was issued to me as I was paying with this card/ Account which was the wrong account or a wrong client of yours from June now I’m liable for all this payment which you keep on ignoring cause you know about it but you keep sending me mails and sms.

Im tired now I called the call Centre several times and you’ve seen where was all this payment going through what is so hard now to rectify this

Which showed it was going to a wrong account that printed on the card that was issued to me with my Initial and surname which doesn’t make sense to me it seems like someone didn’t do his job properly if you messed up a clients account like this and all in my name is on credit bureau now because of this **** that I’ve been following it up every month and calling this call Centre which was not helpful at all and till today im still receiving emails and sms.

So can someone tell me exactly what is really going on here!!! as Im paying as well I don’t even know where the money I paid is going to.I think you just like to charge interest and quick to put clients on credit bureau while you messed up my account I want someone to call me by COB and tell me my account it sorted as it really ****ing me off right now to get this notifications and messing up my name. I do not want to be labelled as a slow payer and my ITC profile looks bad due to WOOLWORTHS.

Last week I was told someone is going to call me till today only my name is dragged to bad profile

Please get someone to contact m TODAY as I await for a response if you even care about your customers