1 reviews | Active since Dec 2016
Poor Service
<p>I am an avid customer of Woolworths and their products are synonymous with high quality and superior service. However my views have now changed after an incident involving the Customer service Department.</p> <p> </p> <p>I had called to the department to return an item without a receipt. I was told by the cashier and Supervisor that I cannot get a return voucher due to ***** occurring . I was told this in the present of other consumers indicating I may be a *****. I pointed out that I am within their TC's as pointed out in large print at Customer service Department.</p> <p>The Assistant Manager Dhiresh was then added to the mix, I requested to be called by the Regional Manager, it has been two full working days -there has been no call. I have called Woolworths and Dhiresh has explained that Debbie Nunkumar has not called due to line issues at Woolworths. I reinforced I would like to be called by Regional..... I still await. Woolworths Gateway called only once I made an enquiry. Wow Woolies Gateway you really value your customers..... and I STILL WAIT......</p>
