Poor service

I recently went to my local Woolworths (upper highway area) to purchase some boots. They didn’t have my size in stock, so I went to customer services and asked them to locate my size from another store and have them brought in, to this particular store. I was told they found a pair in my size in JHB and This store would receive them in two weeks.

I heard nothing. I then went in to the store, to follow up and was informed that they could not find my details on their system and the boot was no longer in stock.

This is not the first time this has happened to me at this store.

Such a pity to receive poor service and no follow up- especially from such a high end store.