Poor service

I'm very angry and disappointed in the service that I got to get a store card . For the past two months I been going back and forth to get my approved card. First Mirriam the consultant with a bad attitude advised that I bring my old ID book when I gave her the new ...came with it still she couldn't help giving me a long of a surname ...patient as I was I went back again now they can't print . Today I went back another consultant Joey is giving me a different story that she can't print the information again . If anyone needs a good service what does she have to do at Woolworths as this is pure torture to consumers like me. Two months and everyday you sending sms's that I should come and purchase .... Really Woolworths