Poor Service

To whom it May Concern,<br> <br> Please can someone explain how a payment on the 28th was duplicated meaning my credit limit was exceeded and I was never contacted nor informed but rather left to be embarrassed as my card was declined?<br> <br> I find \the system may have duplicated the payment when offline\" a poor explanation from the Woolworths Credit Card helpdesk. I never even received an apology just should clear within 5 days, so guess no spending until then.<br> <br> Woolworths Black is terrible to deal with when these type of things happen. "