Poor Quality Very Bad Service! Not Wheelchair Friendly Either.

Poor Quality Very Bad Service!

Woolworths' quality and service has really deteriated over the past year. I always order online as I am confined to a wheelchair sadly. I always order the same products year on year when it comes to clothing to ensure I get the same staples I need. Sadly this year they delivered clothing that was terribly made and very poor quality - completely see-through. When I contacted support, they refused to help me and just told me to go to a store to return it. I asked if they could collect since they delivered and explained my disability. There was zero care, support or compassion. I explained that I would have to take a complete day off from work as it is a huge imposition to get someone to take me to a store but the agent had zero interest. Surely if they can deliver, they can collect.