Poor Quality of Products

On the 26 Dec 2014 I went to your store at the V&A to return a bag and a pair of sandals that broke in half. I spoke to both Managers a lady and a gentleman that were on duty that day. They both assured me that my shoes and bag would be taken to the assessors where they will be checked and they will revert back to me. I left my contact details with them and to this day I haven't received any feedback and i still haven't received my money back. Is this the QUALITY and CUSTOMER SERVICE Woolworth's prides its self with. I am very disappointed and disgusted with this. Your service is appalling and Could you please sort this out ASAP. I want my money back for the poor quality of your product. <br> <br> Amanda Dlamini