Poor quality

I purchased clothing for my husband for about R1500,00 which he was going to wear at his mother's funeral. In the items I purchased was a black shirt. The shirt fitted him well but on the day he wore it it tore during the service. A brand new shirt. The timing was just not right, we were grieving and still paying our respects. I had to leave the service, go around each shop to find a shirt that could fit him. The embarrassment was unbearable. I'm a regular customer of Woolies, not because I can't go to other retailers but it's for the trusted quality. I notified customer care, and someone was suppose to get back to me, to date I haven't received a single call. It s a shame that I don't reside in the surburban areas and am still mourning, therefore going to the nearest Woolworths is a mission and an inconvenient right now. We still can't get over the humiliation which came at a the most difficult time in our lives. Woolworths I'm sure you can do better, in terms of service and quality. I'm very disappointed.