POOR ONLINE SHOPPING EXPERIENCE WITH WOOLWORTHS

I bought some curtains online. The order was delivered short. Instead of 4 curtains, I received 2. I went to my local store who are unable to assist with online orders. They were helpful and called the centre which was closed. They sent an email regarding the problem and thus were very helpful. I was called the next day. I was in the shower and called back. They couldn't call me back and never did. I called today and the number on the email was incorrect. So, I called the landline. The agent listened to my problem and promised to look into the matter and get a supervisor to contact me immediately. It has been 4 hours and still no response. I have done online shopping with many companies all over the world and have never received such poor service. I can't return the goods to my local store and there is poor service at the Woolworths online shopping centre. I will never make use of their services again.