POOR DELIVERY SERVICE

So I placed an order for a jacket from woolworths online on the 18/06/2018. I chose a slot for delivery to take place on Tuesday before 1pm. Probably at 2pm yesterday 21/06/2018 I called the online customer care to track my order and the person I spoke to advised that he cant get hold of the drivers at the moment, he says that they were probably on lunch and he also advised that the driver has my parcel. I was ok with it. I also had to leave work early so I thought it would definitely be here tomorrow morning. I got to work and still no parcel. I called online customer care again today 22/06/2018 around 9h30 when the lady advised that my package is not even in cape town yet. Im super ****ed off as I bought this jacket for an event I have to attend tomorrow and also Im on leave as from tomorrow. No one called me to say that there was a delay. I will never ever buy from Woolworths online ever again. No online retailers have ever disappointed me like you guys have honestly.