Poor Customer Service - Online gift purchase

<p>Poor communication from the Nelspruit store, after informing the Woolworths staff telephonically and confirming with them that my order would to be delivered around 4pm and definitely before 6pm before I left for my anniversary dinner. The delivery only arrived at 7:45. </p> <p>I had to repeat my request to 3 different Woolworths staff members including the driver as they did not communicate with each other to pass on my request.</p> <p>After logging a complaint on their online website to be contacted, I am still waiting. Very dissapointed Woolworths. </p>