MN
Melanie N
1 reviews | Active since Apr 2026
05 Apr 2026, 16:30
Poor Customer Service at Greenstone Mall
I visited Woolworths store in Greenstone mall 5 April 2026 around 1pm. After selecting my items, I went to the till to pay using cash. The cashier refused to accept one of my R200 notes, saying "did not look right". However the note was scanned and not identified as ****.What was most disappointing was the cashiers attitude. She was dismissive, unhelpful and could not provide a clear explanation. I felt embarrassed and poorly treated as a customer. I expect better customer service from Woolworths, especially the dealing with situations like this. Staff should be trained to handle concerns professionally and respectfully.
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