Poor customer service at Bridge City Mall Woolies

I went into the shop @ 9am today to take advantage of the 3 for 2 kiddies specials @ KwaMashu Bridge City Mall Woolies. To my disappointment: 1. This special was not clearly advertised. I had to hunt for help and clarity 2. I had to leave the shop without my purchase as no1 knew which code to use and which items were included in this special. The staff was not friendly or helpful at all! I was turned away as I was told that SHOES and INFANTS were not part of "KIDDIES" wear! 3. I had to do my own research and came back at 3:30. They still had not put up signs and were still not sure whats not included! 4. I had to spend almost an hour and had to make 2 separate purchases as they still ddnt know whether infants were classifies as "kiddies" 5. I wasted my time, petrol and energy trying to convience and teach people how to do their jobs properly.

Clearly they had not prepare or were not informed about this sale. Why are there double standards in Woolies? Is it because we re in KwaMashu that we are not seen as VALUED CUSTOMERS? Im looking for justice I was treated unfairly and its not justified! Sales are known well before hand so why only KwaMashu was ill prepared? Why was I turned away? Who will pay for my petrol?