Poor customer service and *********** staff at Woolworths financial service

Poor customer service from Woolworths financial Service, ignorance and arrogance no feedback.

Woolworths and its gross incompetence in handling my my account payments issue. and has affected my credit score and I’m left to deal with that on my own, all communication channels are poor at Woolworths, I phoned several times, emailed and WhatsApp nothing is happening , I am being ignored, True to its nature, the arrogance displayed wasn't surprising. The tendency to ignore complaints and let continue as though nothing happened. I haven't received any response from them after almost 4 months now of sending my complaint. My name is being tarnished for not honouring my payments and they have been quick in setting their incessant collectors, I have paid my account and they just to reallocate the funds , surely my id number is unique, is really difficult to sort a payment issue? You are deaf to my presentation of facts and evidence sent you. I have sent more than 15 email with Proof of payment and still no word from Woolworths. It looks like no one cares, I regret opening an account with Woolworths.