Poor Customer Service

The service at your Woolworth Gezina store is unpleasant particularly from despondent mangers a lady by the name Bree and staff (Minah).

I walk into one of your stores, to exchange an item and the attitude from store coordinator "SisBree" is unpleasant and distasteful . Upon requesting for her information to write a store review it was only them that Mr Tsitsi Khumalo showed up and was still of no use. Mr Khumalo simply stood infront of me as with a militant attitude without assisting nor caring to address the issue raised. This is poor service.

Kindly explain how woolies branded items are unreturnable despite the branding and pricing still being on the item. It's one thing to have your c01 code on items and another to have staff members walk away while a customer attempts to calmly have a complaint resolved. A difference is not made at this store and the brand is poorly represented.