Poor Customer Service

After complaining on having to wait in line to pay to the supervisor and really only having one till operating in the Men's area while the other was being yelled up by a customer with queries.The response from the supervisor Busi was that they had one person sick. What I fail to understand the as a supervisor she is not able to react to customer needs. What should have been a pleasant experience in one of the new flagship stores turned out to be a really bad experience. We were told by Busi that there were two tills open at the Country Road area.and that we could go and pay there. So we moved to try and pay for our purchases only to get there and there was only one till open. The attitude of the staff was below what I would expect from a company like Woolworths. No greeting no how are you. The customer before us actually telling the cashier that with this kind of attitude a company could go out of business. His response to whether he had a Woolworths card was no and that he would never want to get one with if this is indicative of the service from Woolworths. It is also no use contacting the Woolworths customer care line as you do not get any feedback as has been our experience.