Poor Customer service

Really disappointed with Woolworths online delivery service. I selected a 2–5pm delivery slot, but my order never arrived on time and there was zero communication even after 5pm.

Waiting over 3 hours with no update is unacceptable — especially from a brand that prides itself on quality service. Customers deserve better communication and reliability.

I hope Woolworths improves their delivery coordination and keeps customers informed when delays happen.