Poor customer engagement

Woolworths financial services is the most irritating department. My CC is paid up but im still getting charged for admin fees which i totally understand but 20+ phone calls over the last 2 weeks to pay R103.00 is just rediculous.

To make matters worst, I paid double the amount yesterday so they wont hound me for another 2 months but this morning they start again.

I paid in store but apparently their system isnt reflecting it yet. How is it my problem that you dont have a better system that updates payments quicker.

Now im convinced that i dont need the WW Credit card and will close it down.

Well done Woolies. You just lost a good customer. I spend thousands of rands monthly at woolies and im definately taking my business elsewhere.