Poor communication, terrible application process for a store card

I app**** for a store card and my queries have gone unanswered for some time. The process of applying for a store card is tedious an one has to jump through many hoops to finally be approved for a card. I sent a complaint to Woolworths which has also gone unanswered. It seems like no-one is manning their email in boxes. I love Woollies products and I am very surprised at the poor admin service from them.