1 reviews | Active since Apr 2019
Poor and embarrassing Customer Service
On the 21/07 /2019 I went to Woolworths the Glen Mall as l was shopping l had no one assisting me l had to look for consultants to assist me. 1.Your consultants don't know what a bodycon dress is that is embarrassing 2.l went to the fitting room to get bra measurements Nomsa told me that the person who does bra measurements which is Nomalizo is on tea and l have to wait for her after l insisted on getting someone to assist me she went to look for Nomalizo and her response was "she's on tea I'll have to wait for her" 3.How long are your tea breaks? I was in the store for about an hour or more and still Nomalizo did not pitch. 4.why are you only having one consultant for bra measurements? 5.There were no sizes on the Sales floor why? 6.ive been a Woolworths customer for years and l was never told to wait for a consultant to do their job 7.the time that l wasted to wait for nothing is the time l should have went to other retailers since Woolworths never values me. 8.there's a security guy that followed me through out my shopping l understand that he was doing his job but that's annoying if he suspected me of anything he shouldn't have made it that obvious that he is suspecting me l was irritated by being followed like l am a ********.
I had the most horrible experience ever and l must say Woolworths has lost me as a customer.
Regards Nelisiwe Mhlanzi ***
