Phone ****** in shop

Woolworths, Brooklyn Mall: My cell phone was ****** while sitting down to fit men's shoes. I jumped up at once and ran to the manager to ask for assistance. She was aloof, clueless, wasted time and offered no help. A customer was kind enough to offer me her phone to dial my number in order to try and trace the ***** through the shop, but by then it was too late. Another Woolworths employee was most helpful when I insisted on CCTV footage. I thank him for that. However, it tuns out the stool where one sits down to fit shoes are "out of camera range"". I find that a bit strange because surely that must be the most vulnerable spot in the shop (when you sit down, with your hands occupied by shoelaces!). The manager offered no apology, and showed no alarm nor any compassion whatsoever. In fact she completely ignored me. I think some staff training is required at that branch!