peppercorns in soup, burn trauma, lost life qualit

This is a appeal for Woolworths to <br> please add real quality, heart and humanity into their Customer Care facilities! During my husband's journey of cancer, l purchased 95% of Steven's Nutrition from Woolies, as a <br> customer of 55yrs, l believed and trusted their quality! After Steven enjoying the Veg/Barley soup for 6 months during radiation, chemo, one evening l opened a pouch, to our horror Steven burnt his mouth, tongue, throat, upper respiratory area, as Steven thought he was eating broccoli, but in fact in was a cluster of peppercorns! I returned the soup and remains of the chewed peppercorns to Capegate, requesting a urgent detailed report as to the origin of the peppercorns in the soup! 2 years on l am still waiting on it! Abigail sent me a fax that they note the pepper is slightly high in the batch of soup, but not the results that l requested, l also ask for a public apology to Steven, at this crucial stage of his precious life! Abigail told me this would not happen! I was handed over to Nazeem, although