PENDING PAYMENTS

In April 2020 i did an online pruchase with my debit card and cancelled the order , Woolworths reserved the funds in my Absa cheque account up until today neither ABSA NOR WOOLWORTHS refunded me. On 17/11/2020 this happened again Woolworths processed an online order money went through my account just to find out on 18/11/2020 they reserved the same amount that went off already. Once again no help from ABSA or Woolworths they blame each other. so here i go again writing off my own money because both are ***********..