KP
Kenny P

1 reviews | Active since May 2015

13 Jan 2021, 10:44

Paying twice for no reason

I made an online purchase to Woolworths on the 8th of January. The amount was debited from my account, regardless of Woolworths saying that they will only deduct on the day of delivery. My order arrived today and I see that Woolworths have deducted the amount from my bank account again. Please explain how your process works because from my perspective, I refuse to pay twice for one order. Rectify this immediately.

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Replies (1)
KP
Kenny P's update15 Jan 2021, 16:17
Reviewer Update
Just phoned Customer Care and spoke to Brondon-Lee. With his excellent service and willingness to assist, my debacle is on its way to being rectified. No fuss, no jumping through hoops, excellent.