Pay Back The Money !

Placed an order (#o***) on 11 June 2024, which was subsequently returned. Contacted the Woolworths Support and was advised that a credit for R399, 91 would be effected within 5 days. It is now the 27 June 2024 with no refund. Reference given to me was ***9 with a promise to advise me on the status of the refund, which is still not forthcoming. As a regular Woolworths customer, I expect better service from this brand. This is a poor showing and leaves me to wonder on your efficiencies.