Pathetic Service WOOLWORTHS

Purchased some Grocery items on 23/07/2020 for an amount of R360.(ORDER NO:O***) Paid by FNB Debit card and amount was taken immediately and was given a delivery date. My goods were supposed to be Delivered on 01/08/2020 between 2-5pm. I received an email from Woolworths on Thursday 30/07/2020 confirming my Delivery. Today after no Delivery was received I proceeded to call Woolworths at 4:50pm only to be told that my order was Cancelled. What Pathetic service from Woolworths Online as they did not even have the Decency to notify me that the order was Cancelled.The consultant did apologize which was not enough and what is more Disturbing is the Fact that she told me it would take up to 10 days for my money to be refunded. This is how Woolworths works place an Order I line and pay now. They Cancel your order without Notifying you and you have to wait for your money to be refunded. PATHETIC SERVICE FROM WOOLWORTHS I WILL NEVER SUPPORT THEM IN THE FUTURE AS THEY DON'T CARE ABOUT CUSTOMER SERVICE. PATHETIC SERVICE WOOLWORTHS!! ROSHILA DURGEAN ***