1 reviews | Active since Dec 2020
PATHETIC SERVICE WOOLWORTHS
Where do I start?......
I purchased 2 x Milan styled curtains on the 4th of March 2025. After one wash the eyelets came loose. I contacted the necessary people and after 3 weeks, still no response. Apparently, they had a high call volume - now I understand why.... No one has called me regarding this matter and the response from Elenitza Thuynsma was exactly this: "Regarding your concern, we kindly advise that you take the item to one of our retail stores that sells Homeware.
Please do not for get the dispatch note and tax invoice."
Firstly, why would I get it delivered? Because I don't have a vehicle and I've paid R75.00 for delivery fee. Secondly, I have been at the Cape Gate branch before I ordered online and they don't have that style curtains. Hence the fact that I ordered online plus delivery fee. Thirdly, once I emailed this Elenitza Thuynsma, regarding my concerns above, she hasn't responded to my emails that was sent on the 7th of September 2025
People think because you pay so much for Woolworths quality, in fact its just a *******
Why the hell can't people read? I do not have a vehicle and can not go to other stores. That is why I paid a delivery fee and find this service unacceptable. They also refuse to refund me!!!!
Why the hell can't people read? I do not have a vehicle and can not go to other stores. That is why I paid a delivery fee and find this service unacceptable. They also refuse to refund me!!!!