pathetic service from woolworths financial services

Comment / Concern: I spend +R8000 P/M at woolworths , I have been trying to get a card for a week, after filing an online version of an application. I had an agent call me on Monday and i asked him to call me back later, this was not done. I was called by a lady yesterday, she didn't know much about the cards, i asked her a few questions and she asked, " so don't you want a card" i was irritated with her lack of knowledge, she talked over me and put the phone down on me..I have called since Friday and left 6 messages in vain and I m still getting calls from new agents and I voice my unhappiness and I get the same comment, " so I guess that you don't want the card", excellent response to retain and attract new customers!!!