LN
Linda N
1 reviews | Active since Oct 2011
13 Oct 2015, 15:13
PATHETIC SERVICE FROM WOOLWORTHS ACCOUNTS
I PHONED TODAY TO ASK FOR A STATEMENT OF MY ACCOUNT TO BE MAILED TO ME FROM MAY 2015 UP TO MY CURRENT ACCOUNT. THE LADY COULD NOT ASSIST ME AS SHE CAN ONLY HELP ME WITH MAY AND JUNE STATEMENT AND NEEDS TO ASK ANOTHER GROUP (WHATEVER THAT MEANS) TO HELP HER GET MY STATEMENTS FOR JULY, AUG, SEPT AND OCTOBER AND THIS COULD TAKE UP TO 4 DAYS. FOR SUCH A LARGE RETAIL GROUP I REALLY THINK THIS IS PATHETIC THAT YOU CANNOT QUERY YOUR ACCOUNT AND GET STATEMENTS SENT TO YOU VIA E-MAIL. SHE THEN SUGGESTED I PUT IN A REQUEST AND THEY'LL POST THE STATEMENTS!!! I MEAN REALLY, WITH OUR POSTAL SERVICES!!!!!! PLEASE WOOLWORTHS, GET A WAKE UP CALL!!!
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