pathetic service

i have been emailing since last month and no on seems to be able to assist in getting my account sorted. i need to make a payment but currently do not have my replacement card yet to do this. I received responses from A&R and woolworths but the response is never in reaction to my concern and no on seems to be understanding. I have had it now and really don't feel like repeating myself so CAN SOMEONE PLEASE GET MY EMAILS ( ALL OF THEM) READ THROUGH IT AND ASSIST ME. because i need to pay my account and you are making it difficult to do that.

email was sent from *** (to:*** : *** : ***)