pathetic service and not delivering on purchased item

<p>bought 4 navy short pants on on theb12th via online. This was after calling a few stores (eastgate. Sandton. The glen. Lenasia. South gate)who did not have these. Delivery was supposed to be 15th Oct between 10:00 and 13:00. Had to call in @ 14:40 only to b told my address was wrong. Then I got told no deliveries for Soweto on weekends. Then got told drivers all gone. I asked if my items were ready then someone would have called me confirming the delivery address. The 16th I get told they cannot locate my items at the hub and they want to process a voucher for me. What's a voucher gonna do if I don't have the school pants for my son and none of the stores close to me have these pants. Really horrible experience from Woolworths considering the message you always echo about service. You cannot blame your courier company. I don't have an agreement with them.</p>