PATHETIC SERVICE!!!

Pathetic is what woolworths is, I purchased goods on line which I never recieved. I requested for my money back and I am the only one calling them everyday following up on my damn money, I don't know how many times I have had to confirm my card number for my refund to be processed........YOUR CUSTOMER SERVICE IS PATHETIC AND YIU DON'T EVEN DESERVE THE DAMN STAR!!!!